We will be releasing an update tonight, April 20th, to address the scanning integration issue with Google Chrome and to ensure future integration compliance with other supported browsers. Even if you are not experiencing issues now, there are a few steps that must be taken for scanner integration to work properly as well as steps that need to be performed after the update.
- All users need to ensure they are running the latest version of a supported browser. Instructions
- After the release, all users of scanning integration will be prompted to download the latest version of Dynamic Web TWAIN software.
- The first time the scanner integration is used, you will be prompted to install the newest TWAIN software. SAVE THE FILE. After saving the file, right click the file or icon and select to run as Administrator. this will ensure you have full permissions to run and use the program.
