RevolutionEHR Insights ™

Release Notes have been moved to RevHelp

staff tips

How do you handle a collections situation and apply payment?
Posted: January 12, 2010

Before you can enter collection payments, make sure your collection agency is set up in administration. Go to Admin> Vendors/ Partners> Collection Agency and click the ‘Add’ button. When a patient has a past due balance and you send them to collections, you can transfer that balance from patient to collection agency. This will close the patient invoice and create a new collections invoice. The new invoice is still associated with the patient, but is now pending a payment from the collection agency instead of the patient directly. When payment comes from the collection agency, you will apply it to that authorized invoice.







View Status Page
Updates Prior to 2018